Subscription

The Subscription section lets you manage your school's plan, browse available packages, subscribe to addons, and review billing history. Only the School Admin role has access to this section.

Three sub-pages

The Subscription menu contains three sub-pages: Subscription (history & active plan), Plans (browse & switch packages), and Addons (extra features). Each is described below.

---

Subscription History

The main Subscription page shows a complete overview of your current plan, upcoming plan, billing details, and payment history.

Subscription History — active plan, features, upcoming plan, billing details, and bill history table

Active Plan

The left panel displays read-only information about your currently active subscription:

Field	Description
Name	The package name (e.g., "Starter", "Premium")
Start Date	When the current billing cycle began
End Date	When the current billing cycle ends
Student Limit	Maximum number of students allowed (prepaid plans)
Staff Limit	Maximum number of staff members allowed (prepaid plans)
Per Student Charge	Charge per student (postpaid plans only)
Per Staff Charge	Charge per staff member (postpaid plans only)

Below the plan details, you will see:

• Features — A checklist of all features included in your plan (e.g., Student Management, Exam Management, Fee Management)
• Addons — Any additional addons you have subscribed to

Upcoming Plan

The right panel shows your scheduled next plan (if any). From here you can:

• Click Update Plan to change the upcoming plan
• Click Cancel This Plan to remove the upcoming plan

Cancelling an upcoming plan

If you cancel an upcoming plan that was already paid for, contact your platform administrator for a refund.

Billing Details

Below the plans panel, the billing section shows a summary for the current cycle:

• Package Amount — The base subscription fee
• Addon Charges — Itemized list of addon costs
• Total Bill Amount — Sum of package + addon charges

Bills Table

The History table at the bottom lists all past and current bills:

Column	Description
No.	Row number
Bill Generate Date	When the bill was created
Due Date	Payment due date
Name	Plan/package name
Type	Prepaid or Postpaid
Transaction ID	Payment gateway reference
Total Students	Student count at time of billing
Total Staff	Staff count at time of billing
Amount	Total bill amount
Status	Payment status (Success, Pending, Failed)
Action	View bill details / Download receipt

1

View a bill

Click the **eye** icon in the Action column to open a modal with detailed bill information.

2

Download receipt

Click the **download** icon to download a PDF receipt for that billing period.

---

Plans

The Plans page displays all available subscription packages as pricing cards.

Plans — browse available packages and switch your subscription

Package Types

Each package card indicates its type:

Type	Description
Prepaid	Fixed price with set student & staff limits. Pay upfront for a defined duration.
Postpaid	Pay per student and per staff at the end of the billing period. No hard limits.
Trial	Free trial period with limited student/staff counts.

Package Card Details

Each pricing card shows:

• Package name and description
• Price (flat fee for prepaid, per-student/staff rates for postpaid)
• Student limit and Staff limit
• Duration in days
• Feature checklist (features included vs. not included)

Switch or Update a Plan

1

Navigate to Subscription → Plans

From the sidebar, expand **Subscription** and click **Plans**.

2

Review available packages

Browse the pricing cards. Your current plan shows a disabled **Current Active Plan** button.

3

Select a new plan

Click **Update Current Plan** to switch immediately, or **Update Upcoming Plan** to schedule the switch for the next billing cycle.

4

Complete payment

A payment form appears with options for the configured payment gateways (Stripe, Razorpay, Paystack, or Flutterwave). Complete the payment to confirm the plan change.

Payment gateways

Available payment methods depend on what your platform administrator has configured in System Settings → Payment Settings. Not all gateways may be available.

---

Addons

Addons are extra features that can be added to your base subscription plan.

Addons — subscribe to additional features beyond your base plan

Subscribe to an Addon

1

Navigate to Subscription → Addons

From the sidebar, expand **Subscription** and click **Addons**.

2

Browse available addons

Each addon card shows its name, description, and pricing.

3

Click Subscribe

Click the **Subscribe** button on the addon you want. Complete the payment process.

Discontinue an Addon

To stop using an addon at the end of the current billing cycle:

1. Go to Subscription → Addons
2. Find the active addon
3. Click Discontinue
4. The addon will remain active until the end of the current billing period

Addon billing

Some addons included in your upcoming plan package will be automatically removed from your separate addon billing at renewal.

---

Related Pages

• Features — View all features and their associated permissions
• System Settings — Configure payment gateways