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Students Reset Password

The Students Reset Password page lets you reset login passwords for students who have requested a reset. When a student uses Forgot Password in the Stunov+ student app, they appear in this list. You then reset their password with a single click — it is set to the student's date of birth, which they can use to log back in and change.

Students Reset Password page showing a searchable list of students who requested a password reset
Students Reset Password — a searchable list of students awaiting a password reset
Who appears in this list

Only students with a pending reset request are shown — i.e. students who tapped Forgot Password in the student app. The list is empty when there are no outstanding requests. There are no class or section filters; use the search box to find a specific student.

Reset a Student's Password​

1
Navigate to Academic Management → Students → Students Reset Password
From the sidebar, expand **Academic Management → Students** and click **Students Reset Password**.
2
Find the student
The page lists every student with a pending reset request. Use the **search box** to filter the list by name, admission number, or email.
3
Click the reset action
In the **Action** column for that student, click the **reset (pencil)** button. A confirmation dialog asks **"Reset student password?"** — click **Yes, Change it!** to proceed or **Cancel** to abort.
4
Share the new password
The password is reset to the student's **date of birth** in `DDMMYYYY` format (for example, a student born 5 May 2010 gets the password `05052010`). No email or notification is sent — communicate the new password to the student directly. Once reset, the student is removed from the list.

Page Fields​

FieldTypeRequiredDescription
SearchSearch fieldOptionalFilters the pending-reset list by student name, admission number, or email. Searches as you type.
No.ColumnOptionalSequential row number for the listed students.
NameColumnOptionalThe student's full name.
Admission No.ColumnOptionalThe student's admission number (their login username).
ActionButtonOptionalThe reset (pencil) button. Opens the confirmation dialog and, once confirmed, resets that student's password to their date of birth.

Important Notes​

Password security
  • The reset password is always the student's date of birth in DDMMYYYY format — make sure the date of birth on the student's record is correct before resetting.
  • Passwords are stored as encrypted hashes — you cannot view a student's current password.
  • Encourage students to change their password after logging back in via the student app.
Individual reset from the student record

You can also reset an individual student's password from the Student Details edit form by checking the Reset Password checkbox — useful when a student has not raised a request from the app.

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